JoeClark replied

415 weeks ago

So, about 30 minutes before posting this I subscribed to the Youtube Red Family Plan. I have never had Youtube Red itself before, so this was new to me. I got the family plan because I had hoped to add another person in my household so we could both have it. I went to the Manage Red section and then proceeded to click on ''Set Up Family'' so I could add that other person. When I click it, it seems normal allowing me to ''Continue'' and move on. Only problem is after I click ''Continue'' it loads for a second and the screen that allowed me to continue disappears and doesn't give me the option anywhere to add anyone. I've tried multiple times by reloading the page, closing my browser and opening it all again but the same thing keeps happening. As far as I can tell there is nowhere else to add anyone, so I don't know what to do. If anyone knows how to solve this please let me know.

Thank You!!!

I didn't find the right solution from the Internet.
References
https://productforums.google.com/forum/#!topic/youtube/1LJuj7UFc7o;context-place=forum/youtube
Tech support video
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